Out of time and out of touch?
An old Maxim that I have always hung on to is; always be careful with time and words as neither one can be retrieved! This is of the...
The Art of Customer Service.....
Over the years I have focused on offering and maintaining exceptional customer service. For some it can be a hard skill to master and to...
Don't have a "Bay of Pigs" in your office.
“Groupthink Bias” In early April 1961 John F Kennedy had a secret meeting with his key advisers in the Whitehouse to discuss the proposed...
Trust; the most powerful tool in Business!
Trust, it's a very small word, but when achieved it's the most powerful tool in business! You may have noticed on the home page of this...
