

Success = Talent + Luck.
Distinguished Scholar and Nobel Prize winner Daniel Kahneman was asked several years ago what was his "favourite equation". The above...

Look for the Upside in any situation!
Typically I don't share images that I come across, but in saying this the "Glass Half Full" concept or Image in this case speaks volumes...


Let me tell you a story!
Ok, time to let you in on one of my Sociology 101tricks. For any of you that know me well, especially a handful of my closest friends. If...


BATNA, is not a dirty word!
I knew my BATNA when negotiating on buying a brand new car yesterday. First off all, if there is anything in you life that you should...


The “Principle of Moments” perhaps the argument for Market Segmentation!
Principle of Moments: The Principle of Moments states the moment of any force is equal to the “algebraic sum of the moments of the...


In Business Occam's razor is a great principle to remember: - William of Ockham (c. 1287–1347)
Last week I was faced with making a decision with limited information and/or conclusive data. When considering all of the decisions that...


The greatest obstacle to discovery is not ignorance - it is the illusion of knowledge. - Daniel J Bo
Information Bias Does more information guarantee better business decisions? Chances are NO! Perhaps Professor Igor Ansoff said it best...


Out of time and out of touch?
An old Maxim that I have always hung on to is; always be careful with time and words as neither one can be retrieved! This is of the...


The Art of Customer Service.....
Over the years I have focused on offering and maintaining exceptional customer service. For some it can be a hard skill to master and to...

Don't have a "Bay of Pigs" in your office.
“Groupthink Bias” In early April 1961 John F Kennedy had a secret meeting with his key advisers in the Whitehouse to discuss the proposed...