The Art of Customer Service.....
Over the years I have focused on offering and maintaining exceptional customer service. For some it can be a hard skill to master and to...
Trust; the most powerful tool in Business!
Trust, it's a very small word, but when achieved it's the most powerful tool in business! You may have noticed on the home page of this...
CDJ did I hear you say?...........A path to Increased Sales & Customer Loyalty.
Photo Credit: Harvard Business Review This week I was reading an article in BRW titled "Every CEO's new obsession: the customer journey"...
